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Industries

Trusted across industries.

For more than 20 years ÅGOT has trained and certified the people who represent organisations to their customers — in Europe and Asia, across four broad sectors.

Finance & High Stakes

From the trading floor to the client’s desk

Where a single conversation carries real financial consequence, ÅGOT trained and certified client-facing staff, advisers and managers in professional conduct, communication and service standards, and certified those who met the standard.

Selected organizations we have trained

  • HSBC
  • DBS
  • KPMG
  • Prudential
  • MetLife
  • AIA
  • CTBC Bank
  • ICBC
  • Mega Bank
  • China Merchants Bank

Luxury & Hospitality

From the boutique floor to the hotel lobby

In brands where every detail is the experience, ÅGOT trained and certified service teams in communication, etiquette and the handling of customer complaints.

Selected organizations we have trained

  • Bottega Veneta
  • Yves Saint Laurent
  • Gucci
  • La Mer
  • SK-II
  • The Landis Taipei
  • The Howard Plaza Hotel Taipei
  • Ambassador Hotels

Mobility & Technology

From the showroom to the service desk

For manufacturers, carriers and technology companies, ÅGOT trained sales, service and support teams to a consistent professional standard, and helped organisations build service SOPs.

Selected organizations we have trained

  • Mercedes-Benz
  • BMW
  • Volvo
  • Lexus
  • EVA Air
  • Sony
  • Samsung
  • Microsoft

Knowledge & Culture

From the lecture hall to the museum gallery

With universities, research institutes, museums and foundations, ÅGOT delivered training and certification for staff, students and members.

Selected organizations we have trained

  • UCL
  • New York University
  • Université de Genève
  • Tsinghua University
  • Academia Sinica
  • National Palace Museum
  • The LEGO Foundation
  • DTU Skylab

Organisation names are listed for reference only; trademarks belong to their respective owners.